‏Registration Requirements:

‏1. Age Eligibility:

‏Registration for students begins at the age of 4 years and above. Students must meet this minimum age requirement to enroll in courses offered by the academy.

‏2. Flexibility in Scheduling:

‏   – Students have the right to choose the days and timing that are suitable for their learning preferences and schedules.

‏   – While students have the freedom to select their preferred timing, they are also required to coordinate with the academy to ensure alignment with available teacher schedules and course offerings.

‏   – The academy will make every effort to accommodate student preferences while ensuring the availability of qualified instructors and maintaining the quality of educational delivery.

‏3. Coordination with Academy:

‏   – Upon registration, students are encouraged to communicate their preferred days and timing to the academy’s administrative staff.

‏   – The academy will work collaboratively with students to determine suitable scheduling arrangements, taking into consideration factors such as course availability, teacher availability, and class size.

‏4. Teacher Availability:

‏   – While students may express preferences for specific days and timing, the final scheduling decision will be made in consultation with the academy’s teaching staff.

‏   – The academy reserves the right to adjust scheduling arrangements based on teacher availability and operational considerations, with the goal of providing a conducive learning environment for all students.

‏5. Notification of Schedule Changes:

‏   – In the event of any changes to the scheduled timing of classes, the academy will promptly notify affected students and work to accommodate their needs to the best of its ability.

‏By proceeding with registration, students acknowledge and agree to comply with the academy’s scheduling policies and procedures outlined above.

‏Registration Process:

‏1. Registration Options:

‏   – The academy offers multiple channels for student registration to enhance accessibility and convenience.

‏   – Students have the right to register in the academy through the following channels:

‏     – Academy Website: Students can complete the registration process through the academy’s official website by filling out the designated registration form.

‏     – WhatsApp: Students may register via WhatsApp by contacting the academy’s dedicated registration hotline. Academy staff will guide students through the registration process and provide assistance as needed.

‏     – Facebook: Registration through Facebook is also available, where students can message the academy’s official Facebook page to initiate the registration process.

‏2. Registration Requirements:

‏   – Regardless of the registration channel chosen, students are required to provide accurate and complete information during the registration process.

‏   – Information requested may include but is not limited to: student’s full name, date of birth, contact details, educational background (if applicable), and any specific preferences or requirements related to course selection or scheduling.

‏3. Confirmation and Communication:

‏   – Upon successful registration, students will receive confirmation of their enrollment via their chosen communication channel (website, WhatsApp, or Facebook).

‏   – The academy will maintain regular communication with registered students to provide updates on course offerings, scheduling, and any other relevant information.

‏4. Data Privacy and Security:

‏   – The academy is committed to safeguarding the privacy and security of student information collected during the registration process.

‏   – Personal data provided by students will be handled in accordance with the academy’s privacy policy and applicable data protection laws.

‏5.Assistance and Support:

‏   – Students requiring assistance with the registration process or experiencing any difficulties are encouraged to reach out to the academy’s administrative staff for prompt assistance and support.

‏   – The academy is dedicated to ensuring a smooth and seamless registration experience for all students, and staff members are available to address any inquiries or concerns.

‏By initiating the registration process, students acknowledge their understanding and acceptance of the academy’s registration policies and procedures as outlined above.

‏Attendance and Behavior Policy:

‏1. Respect for Teachers:

‏   – Students are expected to treat teachers with utmost respect, maintaining courteous and professional conduct at all times.

‏2. Punctuality and Class Timing:

‏   – Students are required to attend classes at the agreed-upon times as scheduled with the academy.

‏   – Promptness is crucial to ensure the effective use of instructional time and to minimize disruptions to the learning environment.

‏3. Attendance Responsibility:

‏   – In the event that a student fails to attend a scheduled class without prior notification or valid reason, the class will be charged to the student.

‏4. Apology Protocol:

‏   – Students who anticipate being unable to attend a scheduled class must communicate their apology to the academy at least one hour before the class start time.

‏   – Apologies should be conveyed through appropriate channels designated by the academy, such as email or messaging platforms.

‏5. Consequences for Non-Attendance:

‏   – Failure to attend a scheduled class without timely apology may result in the class being charged to the student’s account.

‏   – Repeated instances of non-attendance or tardiness may lead to further disciplinary action in accordance with the academy’s policies.

‏6. Appeals Process:

‏   – Students have the right to appeal any charges or disciplinary actions related to non-attendance or tardiness.

‏   – The appeals process will be outlined in the academy’s policies and procedures, and students should follow the specified guidelines for submitting an appeal.

‏7. Communication and Accountability:

‏   – Students are responsible for monitoring their class schedule and ensuring timely attendance or notification of any absences.

‏   – Clear communication and accountability are essential to maintain a positive learning environment and foster mutual respect between students and teachers.

‏By enrolling in courses at the academy, students acknowledge their understanding of and agreement to comply with the attendance and behavior policies outlined above.

‏Privacy Policy:

‏1. Information Collection:

‏   – The academy may collect certain personal information from students, including but not limited to their name, age, and country of residence.

‏   – This information is collected to facilitate the provision of educational services and to ensure the effective coordination of classes, particularly in cases where time zone differences and nationality considerations are relevant.

‏2. Purpose of Information Collection:

‏   – Student information, including name, age, and country of residence, is used solely for the purpose of determining appropriate class timings and accommodating any specific needs related to nationality or time zone differences.

‏   – The academy does not use this information for any other purpose without the explicit consent of the student or as required by law.

‏3. Data Protection:

‏   – The academy is committed to protecting the confidentiality and security of student information.

‏   – Measures are in place to safeguard against unauthorized access, disclosure, alteration, or destruction of personal data.

‏4. Data Retention:

‏   – Student information is retained only for as long as necessary to fulfill the purposes for which it was collected.

‏   – Upon completion of a student’s enrollment or withdrawal from courses, their personal information may be securely archived or deleted in accordance with applicable data retention policies.

‏5. Third-Party Disclosure:

‏   – The academy does not sell, trade, or otherwise transfer student information to third parties without prior consent, except where required by law or to facilitate the delivery of educational services (e.g., communication with teachers or academic support staff).

‏6. Student Rights:

‏   – Students have the right to review, update, or request the deletion of their personal information held by the academy.

‏   – Requests for access to or modification of personal data should be submitted in writing to the academy’s administrative office.

‏7. Policy Updates:

‏   – The academy reserves the right to update or modify this privacy policy as needed to reflect changes in legal requirements, industry best practices, or the nature of educational services provided.

‏   – Any updates to the privacy policy will be communicated to students through appropriate channels.

‏By enrolling in courses at the academy, students acknowledge their understanding of and consent to the collection and use of their personal information as described in this privacy policy.

‏Refund and Cancellation Policy:

‏1. New Student Enrollment:

‏   – Fees for new students are paid after attending the trial session and before commencing the actual sessions for the month.

‏   – Once the first class of the month has been attended, new students are not entitled to a refund of fees paid for that month.

‏2. Continuing Student Enrollment:

‏   – For students who have been enrolled at the academy for more than a month, monthly fees are due before the beginning of each month.

‏   – Alternatively, fees may be paid after attending two classes of the new month, provided the student has been enrolled continuously.

‏3. Refund Eligibility:

‏   – Refunds are only considered under exceptional circumstances and are subject to the discretion of the academy.

‏   – Requests for refunds must be submitted in writing to the academy’s administrative office, accompanied by a detailed explanation of the circumstances warranting the refund.

‏4. Non-Attendance and Cancellation:

‏   – Failure to attend classes does not entitle students to a refund of fees paid for that month.

‏   – Students who wish to cancel their enrollment must notify the academy’s administrative office in writing at least one week prior to the start of the new month to avoid being charged for the upcoming month.

‏5. Administrative Fees:

‏   – In the event of a refund being approved, administrative fees may be deducted from the refunded amount to cover processing costs and other expenses incurred by the academy.

‏6. Procedures for Refund Requests:

‏   – Refund requests will be reviewed by the academy’s administrative team, and a decision will be communicated to the student within a reasonable timeframe.

‏   – The academy reserves the right to deny refund requests that do not meet the criteria outlined in this policy.

‏7. Policy Updates:

‏   – The academy may update or modify this refund and cancellation policy as needed, with any changes communicated to students in advance through appropriate channels.

‏By enrolling in courses at the academy, students acknowledge their understanding of and agreement to comply with the refund and cancellation policy outlined above.

‏Support Services:

‏1. Availability:

‏   – The academy is committed to providing support services to students to enhance their learning experience and address any inquiries or concerns they may have.

‏   – Support services are available for 16 hours or 18 hours each day, ensuring accessibility to students across different time zones.

‏2. Modes of Support:

‏   – Support services are accessible through various channels, including but not limited to:

‏     – Email: Students can contact the academy’s support team via email for assistance with academic, technical, or administrative matters.

‏     – Phone/WhatsApp: Students may call or message a designated phone number via WhatsApp to speak directly with a support representative during operating hours.

‏     – Live Chat: Real-time chat support may be available on the academy’s website or learning platform for immediate assistance.

‏     – Social Media: Students may reach out to the academy’s official social media accounts for support and updates.

‏3. Scope of Support:

‏   – Support services cover a wide range of areas, including:

‏     – Technical support for accessing online learning platforms, troubleshooting software issues, and resolving connectivity issues.

‏     – Academic support for clarification of course content, assistance with assignments, and guidance on study strategies.

‏     – Administrative support for registration, enrollment, payment inquiries, and other logistical matters related to student accounts.

‏4. Response Time:

‏   – The academy strives to provide timely responses to student inquiries and requests for support.

‏   – Response times may vary depending on the nature and complexity of the inquiry, but every effort will be made to address student needs promptly.

‏5. Emergency Support:

‏   – In the event of emergencies or urgent issues outside of regular support hours, students may be provided with alternative contact information or procedures to ensure timely assistance.

‏6. Feedback Mechanism:

‏   – Students are encouraged to provide feedback on the quality and effectiveness of support services provided by the academy.

‏   – Feedback may be solicited through surveys, suggestion boxes, or direct communication with support staff to continuously improve service delivery.

‏By enrolling in courses at the academy, students acknowledge their access to and reliance upon the support services provided during their educational journey.

‏Updates and Amendments:

‏1. Policy Revision:

‏   – The academy reserves the right to update or amend the policy and conditions as needed to reflect changes in legal requirements, industry standards, or the nature of educational services provided.

‏2. Clear Communication:

‏   – In the event of any updates or amendments to the policy, enrolled students will be notified promptly through clear and transparent communication channels.

‏   – Notification may be provided via email, announcements on the academy’s website or learning platform, or through other communication methods deemed appropriate by the academy.

‏3. Understanding and Acknowledgment:

‏   – Enrolled students are responsible for reviewing and familiarizing themselves with any changes to the policy and conditions.

‏   – Continued enrollment in courses at the academy following the issuance of policy updates constitutes acknowledgment and acceptance of the revised terms and conditions.

‏4. Feedback and Input:

‏   – The academy values feedback from students regarding policy updates and welcomes input on how to improve the policies and procedures to better meet the needs of the learning community.

‏   – Students are encouraged to provide feedback through designated channels, such as surveys, suggestion boxes, or direct communication with administrative staff.

‏5. Effective Date:

‏   – Policy updates and amendments will typically take effect on a specified date following the announcement to enrolled students, unless otherwise indicated.

‏   – The effective date will be clearly communicated to ensure students are aware of when the revised policies come into effect.